Social networking for financial institutions

Financial institutions keep hearing that it is important to become involved in social media, yet initial attempts may not produce desired results.

TheFinancialInstitutionBrand.com says financial institutions need to take a genuine interest in their customers and to learn to listen better. They present a list of suggestions that make for good reading by anyone with responsibility for maintaining the public face of a financial institution.

Stop talking, ask questions and start listening
http://thefinancialbrand.com/12901/stop-talking-ask-questions-and-start-listening/